Frequently asked questions
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Shortly, this will be the only way that DSW will accept delivery of supplier invoices. For existing contracts, DSW cannot guarantee payment if paper invoices continue to be sent by suppliers.
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Yes. For existing contracts, DSW cannot guarantee prompt payment if paper invoices continue to be sent by suppliers.
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Yes. Electronic invoicing via Tungsten will be included in the evaluation process for new suppliers and tenders. For new contracts, DSW will include terms and conditions in contracts for future business, which will require suppliers to use the Tungsten Network.
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Yes. Your use of the Tungsten Network service will ensure we continue to pay you on time.
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While you are working with Thungsten to complete your registration we will be happy to continue to receive your paper invoices. Once you start sending invoices via the Tungsten Network please ensure you cease sending paper invoices.
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If you choose the Integrated Solution there is an annual membership fee plus a transaction fee. Please see the enclosed Options document for current pricing.
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The membership fee covers the cost to Tungsten of setting you up on their network and the general costs of maintaining the network. This is a once-a-year cost irrespective of the number of customers that you service via the network.
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To use the Tungsten service, both you and DSW pay a fee as we will both benefit from the service. At present, DSW does not cover supplier’s costs to produce your paper invoices. Please consider that you will save the costs for paper, printing and posting when moving to e-Invoicing. Our analysis shows that moving to electronic invoicing will create savings for by streamlining your processes and significantly reducing the time in which your invoices are paid. DSW also wishes to pay its suppliers within its terms and conditions, and comply with the Better Payment Practice Code.
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Tungsten Network is not a payment platform. DSW will continue to use the current payment method.
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Yes, regardless of the solution you choose, you will be required to accept Tungsten Network’s terms and conditions.
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No. There is no software required. Tungsten provides an easy-to-use solution. Instead of mandating data standards, Tungsten’s any-to-any data formatting capability accepts invoices in any format and any file structure.
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EDI and XML are just data formats as far as Tungsten is concerned; therefore, you can use this preferred format to deliver the data to Tungsten if you choose to use the Integrated Solution. DSW will not take any electronic data directly from suppliers as we take a single consolidated invoice file from Tungsten that will contain invoices from all of our suppliers.
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No, Tungsten Network ensures that DSW receives the data you send in a format that will upload to our accounting software and, where applicable, match to a goods receipt record. Offering DSW an image of the invoice or an option to download the data in a fixed format does not satisfy DSW’s business processes.
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You can access the Tungsten secure website and create invoices online using the Web Form. No software installation is required. All you need is an Internet connection and a standard bser.
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Yes. Once you are subscribed to Tungsten Network, Tungsten can enable you to send electronic invoices to any other customers that are members of the network.
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Tungsten Network accepts any incoming data formats so you can join the network and send invoices. When you are ready to use your new software, simply advise Tungsten of the data output changes and they will make the necessary alterations to ensure a smooth transition and uninterrupted invoice delivery.
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Yes, please visit www.tungsten-network.com/DSW
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Please visit www.tungsten-network.com
Join now on Tungsten Network
DSW’s e-Invoicing program means that every supplier should register with Tungsten Network today. If you have already been in talks with the Tungsten Network enrollment team, please direct any questions to them and they will register you for the service that suits your company’s needs.
